Privacy Policy
Last Updated: June 23, 2026
Glide Paddlesports LLC ("Glide," "we," "our," or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your information when you visit our website, purchase products, or communicate with us.
Information We Collect
We may collect the following information:
NameEmail addressPhone number
- Billing address
- Shipping address
Payment informationOrder historyCustomer service communications
- Warranty information
- Device and browser information
- Website usage information
How We Use Your Information
We may use your information to:
- Process and fulfill orders
- Provide customer service and technical support
- Respond to inquiries and warranty claims
- Send order confirmations and shipping updates
- Improve our website, products, and services
- Detect and prevent fraud
- Comply with legal obligations
Send marketing communications when you have opted in
Information Sharing
We do not sell your personal information.
We may share information with trusted service providers that assist us in operating our business, including:
ShopifyPayment processorsShipping carriers
- Email service providers
- SMS service providers
- Customer support platforms
- Analytics providers
These providers may only use information as necessary to provide services on our behalf.
SMS Communications
If you provide your phone number and consent to receive text messages, Glide may send SMS messages related to:
- Order confirmations
- Shipping and delivery notifications
- Customer service communications
- Product support
- Warranty claims
- Account-related notifications
Message frequency varies.
Message and data rates may apply.
You may opt out of SMS communications at any time by replying STOP to any text message.
For assistance, reply HELP or contact us at support@glidesup.com.
Consent to receive SMS messages is not a condition of purchase.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
All categories above exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Email Communications
If you subscribe to our email list, we may send promotional emails, newsletters, product updates, and special offers.
You may unsubscribe at any time by clicking the unsubscribe link contained in our emails.
Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Improve website functionality
- Analyze website traffic
- Understand customer preferences
- Measure marketing performance
You may adjust your browser settings to disable cookies, although some website features may not function properly.
Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.
However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.
Your Rights
Depending on your location, you may have the right to:
- Access your personal information
Correct inaccurate informationRequest deletion of personal informationOpt out of marketing communications
To exercise these rights, please contact us using the information below.
Children's Privacy
Our website and services are not intended for children under the age of 13. We do not knowingly collect information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date.
Contact Information
Glide Paddlesports LLC
Website: https://www.glidesup.
Email: support@glidesup.com
And we also need an SMS Terms and Conditions page:
SMS TERMS & CONDITIONS
Last Updated: June 23, 2026
By opting in to receive SMS messages from Glide Paddlesports LLC ("Glide"), you agree to these SMS Terms & Conditions.
SMS Program Description
Glide uses SMS messaging to communicate with customers regarding:
Order confirmationsShipping and delivery updatesCustomer service communications
- Product support
- Warranty claims
- Account-related notifications
- Responses to customer inquiries
SMS messages are conversational and informational in nature.
Message Frequency
Message frequency varies depending on your interactions with Glide and the services you request.
Message and Data Rates
Message and data rates may apply according to your mobile carrier's plan.
Opt-In
Customers may opt in to receive SMS messages by:
- Submitting a website contact form
- Providing a phone number during a purchase
- Requesting customer support
- Initiating communication with Glide and requesting SMS communication
Opt-Out
You may opt out of SMS communications at any time by replying STOP to any message.
After opting out, you will no longer receive SMS messages from Glide unless you opt in again.
Help
For assistance, reply HELP to any message or contact:
Privacy
Your privacy is important to us. Please review our Privacy Policy for information regarding how we collect, use, and protect your information.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
All categories above exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Changes to SMS Terms
Glide reserves the right to modify these SMS Terms & Conditions at any time. Updates will be posted on this page with a revised effective date.
Contact Information
Glide Paddlesports LLC
Website: https://www.glidesup.
Email: support@glidesup.com
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